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FAQ
No matter how creative your ideas are, you can’t achieve a client’s goals unless you know what they are. Get a good understanding of the metrics your client will use to measure the success of the project.
There’s no point reinventing the assets a client already has.Twitter Logo Before you get started, it’s worth asking for specific data, texts, visuals, or whatever else that will help you along the way; being armed with as much as possible in your arsenal allows you to spend more time on the creative parts of the process that really matter.
Most customer service positions will be focused on one (or at most two) methods of communication. The most common are in-person, phone support, email support, and chat support, but social media is gaining in popularity as well. This question evaluates how you’ll do in whichever medium the role is focused on.
Some clients prefer to leave you to work alone and be wowed with the end result. Others want to be involved every step of the way. Make sure you’re tailoring your way of working to the client by asking this question upfront.